PetCare Insurance
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Make a Claim

  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PetCare Insurance Programs
    710 Dorval Drive, Suite 400,
    Oakville, ON
    L6K 3V7

    Phone: 1-888-897-7387
    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.



I just want to thank you for your fast friendly service. Honestly, I was not sure how this whole pet insurance thing was going to work out but I am sure glad that I got it. Recently my puppy had severe digestive bloat from getting into some food. I rushed to the emergency vet and racked up a nice bill of $234.30. Thank goodness that my little "Rosa" was okay. I sent my claim to you and you sent me the cheque in full within a week. I am so glad that I have insurance for both my dogs. Thanks PetCare I really appreciate it. I tell all my friends that you are the best pet insurance on the market... I have proof!

Client: Kayte Giorgini    Pet: Rosa, Labrador Retriever    Condition: Digestive bloat
Claim Submitted: $234.30    Claim Paid: $234.30