PetCare Insurance
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Make a Claim

  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PetCare Insurance Programs
    710 Dorval Drive, Suite 400,
    Oakville, ON
    L6K 3V7

    Phone: 1-888-897-7387
    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.





PetCare has been a lifesaver! We decided to get insurance for our 2 cats once we decided to adopt 7-week old Gator (our oldest cat is 8 yrs old). Amazingly, merely a week after we got the insurance poor little Gator broke his front left leg jumping off a closet. The reps in the claims dept. were extremely helpful & made sure our claims were processed quickly. After almost 2 months of treatment, Gator & Fionna (our new puppy) are playing as if nothing ever happened to him.

Client: Sara Greene   Pet: Gator, Domestic Shorthair, 7 months Condition: Bone Fracture
Claim Submitted:
$1670.55 Claim Paid: $1533.75