PetCare Insurance
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Make a Claim

  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PetCare Insurance Programs
    710 Dorval Drive, Suite 400,
    Oakville, ON
    L6K 3V7

    Phone: 1-888-897-7387
    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.

Protect Your Pet Today
Camo is a very active bulldog. In fact, I'm sure he's probably one of the first bulldogs to climb the White Mountains in NH! We decided to get PetCare Insurance since Bulldogs are known to be injury-prone. Six months ago, Camo began to limp on his right rear leg. Our Vet identified minor slippage of the knee cap, or "Luxating Patella", likely a result of his active lifestyle. We tried treating him with joint supplements but unfortunately the condition deteriorated to the point where he was limping regularly and in a substantial amount of pain. At that point we made the decision to have the condition corrected by surgery. Making a claim with PetCare was very easy and I received fast reimbursement. I didn't know what to expect when we submitted the claim, but much to my pleasure there were no challenges with PetCare Insurance!

Client: J. Edwin Upson  Pet: Camo, Bulldog, 2 years old    Condition: Patella Luxation
Claim submitted:$3,442.44 Claim Paid: $3,000