PetCare Insurance

Make a Claim

  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PetCare Insurance Programs
    710 Dorval Drive, Suite 400,
    Oakville, ON
    L6K 3V7

    Phone: 1-888-897-7387
    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.

Protect Your Pet Today
After doing my research, I picked PetCare Insurance for my dog, Hugo, because not only do you offer many choices about costs and plans, you also offer an automatic monthly payment that is debited from my credit card - payments I hardly noticed! I also opted for the most extensive coverage; coverage I feel is not offered by other pet insurance companies. A few months after enrolling, I found some 'lumps and bumps' on Hugo that needed surgery. There was blood work, operating room expenses, lab fees and surgical fees. Following a report from my veterinarian, which I submitted to PetCare Insurance, I was reimbursed for all expenses per my policy and received this within a timely fashion. A few months after that, I had an accident resulting in a torn hamstring muscle and I was admitted to the hospital. Hugo was taken to a pet care facility and it was three weeks before I was able to resume caring for him. The cost was several hundred dollars. Fortunately, I'd chosen a plan with PetCare Insurance that reimbursed me for just this kind of occurrence; a situation I could never imagine happening! By the way, Hugo has just passed the national Delta Society qualifying test as a certified Therapy Dog. PetCare Insurance has made it possible for Hugo to give something back to the community, too!

Client: Rose Klevansky, Philadelphia  Pet: Hugo - Poodle - 8 years old   Conditions: Mass removal; boarding kennel fees
Claim Paid: $661.93