PetCare Insurance
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Make a Claim

  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PetCare Insurance Programs
    710 Dorval Drive, Suite 400,
    Oakville, ON
    L6K 3V7

    Phone: 1-888-897-7387
    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.




We adopted our cat from The New Haven Animal Shelter in July 2003, and named her Seabiscuit - in honor of the gritty, brave, and quirky equine hero. Seabiscuit, a five-year-old calico cat, had just weaned her beautiful litter of five at the shelter and was looking for a home. As a longtime volunteer at the shelter, I was aware of PetCare's excellent insurance program for shelter animals and decided to get it for our new Biscuit. In retrospect, I am very glad I did. Shortly after we brought her home, Biscuit was diagnosed with asthma - then only a few months later, mammary cancer. She is doing very well now and her prognosis is excellent. But throughout her illnesses, it was tremendously reassuring to know that PetCare was there to help. When I called for information, your staff was always courteous and sensitive. And PetCare's reimbursement was fast and simple! The Biscuit and I thank you for the peace-of-mind.

Client: Marsha Rabe   Pet: Seabiscuit, Domestic Shorthair   Condition: Asthma, Mammary Cancer
Claim Paid: $841.30