PetCare Insurance
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Make a Claim
  1. Download and print out the .PDF of the claim form. Download Claim Form Here

  2. Fill out the top portion (Part 1) of the form. Please make sure you provide all required information and print clearly.

  3. Bring the claim form to your veterinarian to fill in Part 2 of the form and sign.
    Note: Ask your veterinarian if they are using EVE (Online insurance claims filing for veterinary hospitals and clinics.)

  4. Sign and date your claim form before you fax or mail it in.

    PetCare Insurance Programs
    710 Dorval Drive, Suite 400,
    Oakville, ON
    L6K 3V7

    Phone: 1-888-897-7387
    Fax: 1-866-369-PETS (7387)

    Call Centre Hours
    (Eastern Time)
    8:00am to 9:00pm (Mon-Fri)
    9:00am to 6:00pm (Sat)
The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader.




We had pet insurance for our two cats already, and when we brought Ollie home as a puppy we decided to take out pet insurance for him right away. Just 2 weeks after enrolling in the program, Ollie had an accident by the pool at our apartment complex and fractured his elbow. The leg had to be amputated due to infection. Taking out pet insurance was the best and luckiest thing we've ever done!

Client: Cassidy & Shannon; Dallas, Texas    Pet: Ollie, Pug, 6 months 
Claim Paid: $2,473.44