PetCare Insurance
petcareinsurance.com
 

Electronic Veterinary Experience

EVE (Electronic Veterinary Experience) is the first online claims processing service for pet insurance available to participating veterinary clinics and their customers in North America. EVE streamlines the filing and payment of eligible claims made under the PetCare Pet Insurance Programs.

The benefits to you, the PetCare Insurance policy holder:

  • Quick claims processing when your pet needs treatment for an accident or illness
  • Peace of mind that your pet's treatment will be covered before you leave the clinic
  • Pay only the deductible and uncovered expenses, the balance will be paid to the clinic
  • Pre-filled forms for claims not settled at time of clinic visit. You simply send them in to PetCare with the proof of payment

Is your pet microchipped?

  • EVE also allows your clinic to register your microchipped pet with 24PetWatch
  • EVE provides you access to the 24PetWatch pet recovery network if your pet is lost
  • If not, contact your veterinary clinic to inquire about microchipping

Has your veterinary clinic started using EVE?

Check the list of veterinary clinics now using EVE.

 

Questions?

Please call or email:
1-866-597-2424
infopetcare@petcareinsurance.com

 

  

EVE

Want to let your vet
know about EVE?
 Click here to download an information sheet
for your veterinarian!



Kinlay, our two year old Labradoodle, is usually very spirited. He is a boisterous and high-energy fellow, who needs lots of gentle reminders to refrain from surfing the kitchen countertop and stealing socks! One day, he didn’t seem himself. He was very quiet and wanted to go outside constantly. We could tell that this unusual behavior was a clue that something was wrong. We took Kinlay to our veterinarian and a test confirmed Kinlay had a urinary tract infection. We were given antibiotics and we dropped our claim in the mailbox that afternoon. PetCare returned our claim with a cheque within one week! When I called to thank PetCare the customer service representative was friendly, knowledgeable, and genuinely interested in Kinlay’s recovery. It was such a pleasure dealing with PetCare’s courteous and professional staff! We never expected a young dog like Kinlay to fall ill, but when he did, we were glad PetCare was there!

Client: Lori Ward    Pet: Kinlay, Labradoodle, 2 years old   Condition: Urinary Tract Infection
Claim Submitted: $158.15    Claim Paid: $108.15