Contact Us

PetCare Pet Insurance Programs

710 Dorval Drive, Suite 400,
Oakville, ON
L6K 3V7

Call us toll free:

1-888-897-7387

Fax: 1-866-369-PETS (7387)

Call Centre Hours
(Eastern Time)
8:00am to 9:00pm (Mon-Fri)
9:00am to 6:00pm (Sat)

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Please do not use this form to complete a cancellation request. Cancellation requests can be made via telephone at 1-866-275-PETS (7387). Required items indicated with *.
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PetCare has been a lifesaver! We decided to get insurance for our 2 cats once we decided to adopt 7-week old Gator (our oldest cat is 8 yrs old). Amazingly, merely a week after we got the insurance poor little Gator broke his front left leg jumping off a closet. The reps in the claims dept. were extremely helpful & made sure our claims were processed quickly. After almost 2 months of treatment, Gator & Fionna (our new puppy) are playing as if nothing ever happened to him.

Client: Sara Greene Pet: Gator, Domestic Shorthair, 7 months Condition: Bone Fracture
Claim Submitted: $1670.55 Claim Paid: $1533.75

PetCare Pet Insurance Programs are underwritten by Lombard General Insurance Company of Canada, distributed by PTZ Insurance Brokers Ltd. & Gestion GroupAssurance inc. in Quebec. Coverage is available to all residents in all provinces, excluding the territories.